Hydrotherapy Information & Policies
Please read the full details below before your first session — it only takes a minute and helps everything run smoothly.
What to expect from your sessions
Session structure
Each supervised session is 30 minutes — a short warm-up, hydrotherapy exercises tailored to your goals, then a cool-down.
Exercises
A low impact, pain-free mix of gentle strength, mobility and cardiovascular work — tailored to your condition and goals.
Why hydrotherapy?
Hydrotherapy improves strength, mobility and cardiovascular fitness in a safe, low impact way. In particular, it helps people suffering from back, neck or joint pain reduce pain levels and improve function. Furthermore, because sessions are supervised by one of our qualified Daisy Hill physiotherapists, every exercise is tailored specifically to you.
Please read these carefully
Cancellations — 24-hour notice required
You must call at least 24 hours before your session if you cannot attend. This allows us to offer your spot to someone on the waitlist. A Late Notice Fee equal to the cost of your appointment may be charged at the practitioner’s discretion for recurrent late cancellations.
Missed sessions
If you miss your session without notifying us, you may be charged a Late Notice Fee and may lose your spot in the hydrotherapy program. This fee is payable before any future appointments can proceed.
WorkCover & Insurance clients: non-attendance is billed to your case, which may lead to treatment suspension.
Changing session times
If you’d like to attend a different session as a one-off, call on the day you wish to attend and we’ll let you know if a space is available.
What you need to know before you arrive
Session cost
$110 per 30-minute supervised session — claimable by some Private Health Insurance extras.
Excludes pool entry (except DVA clients). See the Logan Aquatic Centre website for pool entry fees. Note: the Centre is cashless — bring a debit card.
Location
Logan Aquatic Centre
2 Sports Dr, Underwood QLD 4119
Pool is through the doors to the left of reception. Change rooms at the rear. Your physio will meet you at reception or in the pool.
How to pay
Drop into the clinic on your way to hydrotherapy, or pay by card over the phone with our reception team before your session.
What to bring
Comfortable swimmers, a towel, and a water bottle. Don’t forget a change of clothes!
Pool temp is typically 30–33°C. Entry via a ramp with handrails — water wheelchairs and hoists available if needed.
When we run
Meet Ben
Ben — Physiotherapist
Ben is passionate about rehabilitation and helping his patients achieve long-lasting outcomes. If you haven’t met Ben before your first session, he’ll aim to meet you at the front counter of the pool. If he’s not there, he may already be in the pool with another patient.
You’ll also receive a personalised Physitrack program to your email — with videos, sets and reps to complete between your sessions.
We’ve got answers
Do I have to be able to swim or put my head under water?
What if I can’t make it to my session?
How do I get into the pool?
Will I be sent my exercises?
Can my spouse or carer join in?
What happens when I go on holidays?
Do sessions run over public holidays?
Can I come early or stay later?
What temperature is the pool?
Ready to get started?
Spots are limited — book your hydrotherapy session now or call our team if you have any questions.
Book a session
